Privacy Policy

At Zachdan Holdings (Pty) Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our contact form. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

When you fill out our contact form, we may collect the following information:

Personal Information:
Your name, email address, phone number, and any additional details you include in your message.

Communication Data:
Any correspondence you send through the form, including inquiries, feedback, and other communication.

2. How We Use Your Information

We will only use your personal data for the following purposes:

  • Responding to Your Inquiries:
    To address and respond to your questions, requests, or messages.
  • Internal Record Keeping:
    To maintain a record of your communication for reference or to help improve our services.
  • Service Improvement:
    To better understand customer needs and enhance the quality of our services.
  • Legal Compliance:
    Where required, we may process your information to comply with applicable laws or respond to lawful requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only under the following circumstances:

  • Service Providers:
    With trusted third-party service providers who help us operate our website or conduct business. These parties are bound by confidentiality obligations.
  • Legal Requirements:
    If required by law, legal process, or government authorities, we may disclose your information.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After the retention period ends, your data will be securely deleted or anonymised.

5. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access:
    Request access to the personal data we hold about you.
  • Correction:
    Request corrections to inaccurate or incomplete information.
  • Deletion:
    Request deletion of your personal data, subject to legal requirements.
  • Restriction:
    Request that we limit the processing of your information in certain circumstances.
  • Data Portability:
    Request your data in a structured, commonly used, machine-readable format.
  • Withdraw Consent:
    Withdraw your consent at any time when processing is based on consent.

6. Security of Your Information

We take your privacy seriously and apply appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any revisions will be posted on this page, and the effective date will be updated accordingly. We encourage you to revisit this page periodically to stay informed.

8. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you can reach us at:

Email: info@zachdan.com
Address: 2nd Floor, Dynarc House, Cnr Courtney St & Meade St, George, 6529, South Africa